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Posted April 15th 2008.

Razer learned that a small percentage of an early production run of Razer Lycosa Keyboards may exhibit this problem and/or several others mentioned in our Knowledge Base. These units were manufactured in the last quarter of 2007 and the problems are not present in any other production runs.

Razer has isolated the problems to various ranges of the earlier production  serial numbers. This issue is only present in certain serial numbers starting with MT0803, MT0802, MT0801 and MT07.  All other Keyboards starting with other serial number  prefixes have not been affected by this issue. The serial  number can be found at the bottom of your keyboard.

To see if you are ones of the users affected by these issues please contact our support team at www.razersupport.com or at http://help.razersupport.com/us-en/email.asp . We are sorry you have been affected by this issue and the inconvience it has caused.

Razer is committed to standing behind its products and will do what it takes to correct this problem for you.

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