Tips to help you get started
Razer Synapse is our unified configuration software that allows you to rebind controls or assign macros to any of your Razer peripherals and saves all your settings automatically to the cloud. No more tedious device configurations when you arrive at LAN parties or tourneys, as you can pull them from the cloud, and get owning right away.
Full Technical Specifications
| Category | Specification |
|---|---|
| Variation | Razer Synapse 2.0 |
| Version |
|
| Supported Operating System |
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| Supported Languages |
*English only for Mac |
| Supported Devices |
To view the full list of supported devices, click the links below: |
Configuration
How do I install Razer Synapse 2.0?
Installing Razer Synapse 2.0 allows you to rebind controls or assign macros to any of your Razer peripherals and saves all your settings automatically to the cloud. See the answer below for detailed instructions.
How do I manually check for updates on Razer Synapse 2.0?
Razer Synapse updates contain important changes to improve Synapse's performance, bug fixes, and new features. See the answer below to check for updates on Razer Synapse.
How do I use the Surface Calibration feature in Razer Synapse 2.0?
See the answer below for a step-by-step guide on how to use Razer Synapse Surface Calibration.
How do I register my Razer product on Synapse 2.0?
See the answer below for a step-by-step guide on how to register your Razer product.
How do I create a Razer Synapse account?
See the answer below for a step-by-step guide on how to create a Razer Synapse account.
How do I delete or de-activate a Razer Synapse account?
Deleting your Razer ID will permanently remove your account and will no longer be recovered. See the answer below for a step-by-step guide on how to delete your Razer ID.
How do I add Chroma lighting effects on Synapse 2.0?
See the answer below for detailed instructions.
Macro
How do I create macros on Razer Synapse 2.0?
See the answer below for a step-by-step guide on how to create macros on Razer Synapse 2.0.
How do I assign macros on Razer Synapse 2.0-enabled Razer products?
See the answer below for a step-by-step guide on how to assign macros using Razer Synapse.
Chroma Studio
How do I enable or disable the in-game Razer Chroma Lighting for my game?
Custom Chroma lighting effects will start once you launch the game or application. See the answer below for a step-by-step guide on how to enable or disable Razer Chroma Workshop on Razer Synapse.
How do I install or import one of the Razer Custom Chroma Profiles?
Download pre-made lighting effects made by other users. See the answer below for a step-by-step guide.
Troubleshooting
Razer Synapse 2.0 is not detecting my Razer device
Razer Synapse fails to detect your Razer device due to the following:
- A software issue
- A hardware issue
- Your Razer device is not supported by the version of Synapse you are using
Razer Synapse 2.0 is crashing or unable to launch
The following issues can cause Razer Synapse to fail:
- System admin or firewall restrictions
- Corrupted or missing files
- Log-in issue
- Razer Synapse 3 is being blocked by your firewall
- Razer Synapse Service is not running
See the answer below for more details.
Cannot log in to Razer Synapse account due to Error 4044
This error occurs when your main sign-in account email and recovery email are the same. Change your recovery email into a different email to fix this. See the answer below for more details.
How do I perform a clean installation of Razer Synapse on Windows?
A clean installation of Razer Synapse is recommended if you encounter a recurring software issue. See the answer below for more details.
How do I gather Synapse 2.0 logs from a Mac?
Synapse logs are helpful information you need when doing troubleshooting for any issues you may experience with Synapse. See the answer below for detailed instructions.
How do I resolve installation issues with Razer Synapse 2.0 on my Mac?
Check if your macOS is supported. See Mac OS support in Synapse 2.0 and Synapse 3 for details.
Perform the following steps if you encounter issues installing Razer Synapse 2.0 with a supported macOS version:
-
Change the macOS system time before July 2022. For example, January 2022.
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Install Razer Synapse 2.0 on your Mac.
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Reset the macOS system time to the current time.
